CAS Defn of Done

Topic Summary

When a Product Backlog item or an Increment is described as "Done", everyone must have a shared understanding of what "Done" means.
This webinar provides insight about how distributed teams should create their definition of Done, and what other agreements can help the team be productive, including a definition of Ready and a definition of NO.

Top 3 Questions Asked

  1. What is a "def of no"?
  2. Can you also speak to/highlight who owns DoD/Dor? 
  3. Normally who creates the organization's DoR and how often (in general) should it be reviewed?

Featured Framework

     Impact Effort Start


Joel Bancroft-Connors: Joel Bancroft-Connors is dedicated to solving challenges associated with enterprise programs and projects. Having worked in such roles as customer support, product management, and program management. He understands challenges across the business, helping organizations navigate change while guiding teams to happiness. Joel is a principal consultant with Applied Frameworks, whose mission is helping its clients find the best framework for their success. His writing can also be found at and

David A. Koontz: David A. Koontz is an Agile Transition Guide for organizations wishing to explore and discover their unique path to Lean/Agile software development. Previously a software engineer with 20+ years developing software solutions within a variety of industries. He believes in empowering the team with self-organization, setting them on the path to achieve the team's purpose and providing them the proper intrinsic motivation to move the team along the productivity curve toward ultra performance. David has experience teaching Scrum and XP practices to multiple groups that evolved into Agile teams delivering quality software and value to customers.

Luke HohmannLuke Hohmann is the founder and CEO of Conteneo In.(formerly the Innovation Games Company). Conteneo's enterprise software platforms and professional services merge collaboration frameworks, data analytics, and domain expertise to help organizations optimize decision making in the areas of strategy, innovation, sales, product development, and market research. Luke is also co-founder of Every VoiceEngaged Foundation, a 501(c) 3 nonprofit that helps citizens, governments, and other nonprofit organizations collaborate at scale to solve technical and wicked problems.    

More Frameworks Discussed in this Webinar

      Impact Effort Startdefinition of done story rounds

Contact the Collaboration at Scale Team

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Top 3 Questions Asked & Answered

Question 1: What is a "def of no"?

Answer 1:  As we explained during the webinar, there really is no Definition of No. Instead, we advocate that teams who are asked to deliver a Product Backlog Item (PBI) that is not understood engage in any number of collaborative activities to develop the insight and understanding needed to fully implement the backlog item. For example, let's say that the team is asked to create a backlog item that is too large to fit into the Sprint and it needs to be further decomposed. The team can use the Story Rounds technique to collaboratively decompose the larger PBI into smaller PBIs.

Question 2: Can you also speak to/highlight who owns DoD/Dor?

Answer 2: The Definition of Done should be a collaboratively created and collectively owned. This framework, created by David Koontz and introduced in the webinar, can help you in developing and evolving a Definition of Done that meets your needs. I recommend that the Scrum Master facilitate this process.

Question 3Normally who creates the organization's DoR and how often (in general) should it be reviewed?

Answer 3: The creation and ongoing evolution of your DoR is shared within the teams. I believe a competent Scrum Master can help you in creating your DoR.  Here is another framework to help with that.