Certified ScrumMaster®

with Innovation Games®


Earn 2 certifications during this interactive, dynamic two-day course your instructor will share proven, real-world experiences and techniques for implementing Scrum and show you how you can be successful with Scrum. Through short, focused lectures that examine each piece of the Scrum framework, the class will engage in several small group activities using Conteneo’s Innovation Games and Collaboration Frameworks to reinforce each topic and maximize your understanding and retention of Scrum.

You will learn from your instructor's experiences, and the experiences of other attendees, what works and what does not work with Scrum.  Throughout the course, you will learn several Innovation Games® to increase your effectiveness with Scrum.  Further, you will have a blast learning!


Learning Objectives:


  • Apply the values of Scrum.

  • Describe each piece of the Scrum framework, its' purpose, and interaction with the other pieces of the framework.

  • Explain the rights, responsibilities and interactions of each role in Scrum: Team Member, Product Owner, and ScrumMaster.

  • Describe how Stakeholders interact with the Scrum Team.

  • Identify the main obstacles to using Scrum and the challenges for sustaining Scrum in your organization.

  • Practice applying ScrumMaster skills and thinking to solve day-to-day issues and challenges.

  • Watch Scrum in action as the framework of Scrum will be used to deliver the course material.

  • Draw a diagram describing the Scrum framework, highlighting all meetings, roles and artifacts.

  • Learn how to facilitate using collaboration frameworks in order to maximize participation and create insights, build empathy and drive action.

  • Learn how to select frameworks optimal for solving a variety of problems, use them to process results effectively.


What you will receive from this course:


  • A detailed student workbook full of custom exercises, activities and course summaries that capture the essential points you need to learn and comprehend to pass the Certified ScrumMaster assessment.

  • Documented Scrum case studies explaining how Scrum was used to create successful outcomes and improved teams.

  • A reading list of great books to jump start your continuing education on topics such as how to do Scrum better, scaling Scrum, distributed Scrum, estimating and planning, Lean Thinking, facilitation, collaboration, communication and other essential topics.

  • Thought-provoking articles related to the role of ScrumMaster, the challenges associated with doing Scrum, identifying waste in your business, the Agile Manifesto, how Scrum was used to rescue a troubled project and facilitating change.

  • A forty-five minute personalized question and answer session with a Scrum expert at the conclusion of the first day to answer your specific questions about Scrum and how to get started in your company.

  • Two-year membership with the Scrum Alliance providing access to additional articles, case studies and templates authored by other Scrum practitioners like yourself along with discounts to Scrum events and conferences.

  • One-year subscription to Conteneo’s Collaboration Cloud

Who should attend:

Any person who is interested in learning more about Scrum or wants to make Scrum work better for their Team or organization is encouraged to attend.  While the focus of the class is for people who want to learn how to leverage the Scrum framework to bring about change, any member of the Team or the organization who is interested in how to use Scrum would find this class useful.  Typical attendees in the past have been functional managers, Team leads, analysts, architects, engineers, software developers, directors, testers and other roles that support product development.


Certified ScrumMaster® Test

You will become a Certified ScrumMaster® once you pass the CSM test. The questions on the CSM test are based on the CSM Content Outline Learning Objectives established for this course. You may also want to refer to the Agile Atlas, not only for the test but also as you apply Scrum every day.

  • There are 4 versions of the exam, with 50 questions in each version.
  • The passing score is 74% or above (37 out of 50 correct)
  • Exam is web based
  • The exam duration is 1 hour
  • You have 90 days to complete the exam or you will become ineligible for your CSM
  • You may take the exam twice. Subsequent attempts incur a $25 charge to the Scrum Alliance to cover administrative expenses.
  • Renew your CSM every two years via Scrum Alliance membership (no test)